TotalDesk v1.7.31 – Helpdesk, Knowledge Base & Ticket System

Features of TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System

• Ticket System
• 3 Differnt New Tickt Forms
• Inbox Fetching
• 2 Roles: Agent & Reporter
• My Tickets Page
• Set default values for new tickets…
• Notifications
• Email Notifications
• Desktop Notifications
• Slack Notifications
• Notify when a ticket has been created
• Notify when someone replied
• Notify when a status has changed
• Notify when an agent has ben assigned
• Livechat
• Start a chat with a new subject (new ticket)
• Enter a chat with a given ticket ID
• Send a message (new ticket) when no agent is online
• Every chat conversation will be saved
• Knowledge Base
• Create a FAQ based on a ticket
• Group FAQs into topics
• Set custom Icons for Topics
• Live search for FAQs
• Track FAQ views
• 3 Built in widgets
• Order FAQs by View / Popularity
• 2 Layouts (boxed, list)
• Reports
• Tickets By Agent
• Tickets By Status
• Tickets By Type
• Tickets By System
• Tickets By Year
• Tickets By Month
• Tickets By Year & Month
• Integrations
• WooCommerce
• Envato
• Slack
• Well Documentented

[wpsm_button color=”green” size=”big” link=#” icon=”download” class=”” border_radius=”10px” target=”_blank” rel=”nofollow”]Free Downloads[/wpsm_button] [wpsm_box type=”download” float=”none” text_align=”center”][sociallocker id=”155″]

• https://1fichier.com/?hunwfs0fo5xogi5qomgw
• https://nitroflare.com/view/757BD70BB0F648F/totaldesk-1731.zip
• https://uploadgig.com/file/download/e5F311050d8a5a36/totaldesk-1731.zip

Password : www.dlewordpress.com
[/sociallocker][/wpsm_box]

[wpsm_button color=”gold” size=”big” link=”#” icon=”download” class=”” border_radius=”10px” target=”_blank” rel=”nofollow”]VIP Downloads[/wpsm_button]